How to edit domain contacts

The contact book contains the list of your domain contact profiles and information. It is important to at least have one contact profile in the list before you can register a domain name.

  1. Click Domain -> Contact Book
  2. You can add, update and delete contact
  3. If the contact is your default contact or being used for any existing domain, you will not be able to delete this contact

The phone number has to be in format as +[CountryCode].[AreaCode][Number]

Don’t forget  the “.” between country code and area code


How to categorize domains

Using portfolio setup will help you to better manage your domains in a category and folder model. Especially, when you have a large number of domain names, you will never lose your domain name again.

To set up portfolio, click on Domain -> Portfolio to go to Manage Portfolio page. In this page you can add, update and delete portfolios; set parent portfolio; check number of domains under each portfolio.

To assign domains under portfolios, click on Domain -> Manage to see a list of all registered domains. In this page, you can click SET PORTFOLIO button to assign or unassign selected domains to a specific portfolio.

Also you can filter your domains by portfolio names. To do  that:

  1. In desktop, click SHOW PORTFOLIO button to select from a list of portfolio
  2. In mobile, click the folder icon on the right side to select from a list of portfolio

How to register multiple bulk domains at once?

If you have already got a few domain names you are planning to register, and want to check the availability of them at one go to save time, you can try our Bulk Domain Registration page.

  1. Go to
  2. Type in your multiple domains line by line in the text area
  3. Click Search button
  4. Add available domains into shopping cart
  5. Follow the flow step by step

How to restore domains?

Restore domain facility is available for domains that have expired and still in redemption period. Also, the restore function will be converted to a re-registration if the expired domain has been released back to the public and if no one else has registered it yet.

To restore your domains

  1. Click on Domain -> Restore on the main navigation menu
  2. You will see a list of domains are already expired
  3. Choose the domain names you want to restore now, then click the RESTORE button
  4. Domains you have chosen will be added into shopping cart
  5. Different from domain registration, you don’t need to provide any information about requirements for domains you have already registered
  6. In Shopping Cart page, select how many years you want to renew.
  7. Pay the fee in the payment page
  8. You will receive an email if our domains are restored. It normally takes 7 working days.
  9. Bear in mind, depending on the registry, there is no guarantee that domains can definately be restored

How to renew domains?

When your domains are about expiring, you can choose to renew your domains

  1. Click on Domain -> Renew on the main navigation menu
  2. You will see a list of domains about to be expired
  3. Choose the domain names you want to renew now, then click the RENEW button
  4. Domains you have chosen will be added into shopping cart
  5. Different from domain registration, you don’t need to provide any information about requirements for domains you have already registered
  6. In Shopping Cart page, select how many years you want to renew.
  7. Pay the fee in the payment page
  8. Your domains will be renewed in short time

What does Trustee or Local Presence mean in domain registration?

Many times, people got confused when they try to buy some domains related to countries and cities they see extra trustee fee if they are not local residents or they don’t have any businesses at those areas.

Okay, what is Trustee service in domain registration? In a nutshell, it’s a service to act the local presence for you at the specific country and cities. So you can register certain domains even you are not meeting the local registration requirements.

Also, there are two types domain local requirements: personal and business.

Now, let’s look at some examples.

.ID domain sounds cool, right? You can use it for your online ID in many aspects. But, to be realistic, this domain TLD(Top Level Domain) actually belongs to Indonesia. By the Indonesia domain registration law, you need to be an Indonesia citizen to register .ID domain. Does that mean you will never be able to have your own cool .ID domain if you are not an Indonesian?

The answer is NO. In GetYour.iD, we are providing the trustee service to make your wish come true. By paying a little fee, you will have us as your local presence in Indonesia. Then you can have your own .ID domains with no worries. Use it for whatever purpose you want, and enjoy the cheapest and finest .ID domain services we provide you.

Now, what if you want to register a .CO.ID domain because you want to have some businesses in Indonesia in the near feature? Same, you need to have a company in Indonesia by law. But if you don’t have one, we can also be the local presence for you. Just like the personal .ID domain, by paying a little trustee fee, you will get your .CO.ID domain easily.

However, not every countries allow local presence for their domains. Take Australia as example. You have to have a real local business in Australia to register .COM.AU domain.

So, don’t be surprised if sometimes you find out you need to pay extra fees to be able to register certain country or city domains if you are not local resident or you don’t have any business in those areas. If it’s not too expensive, it probably is worthwhile.

How to transfer domain names

If you are not happy with your current domain registrar, you might need to consider transferring your domains out of them and transferring in to us.

Before the transfer, you need to sort something out from your current domain registrar first, such as

  1. Unlock your domain to be transferred out.
  2. Obtain the Auth Code of your domain.

After that, transferring domain names to our system is easy:

  1. Go to
  2. Type in your domain and Auth Code in the text area. If you don’t have the Auth Code now, you still can issue an transfer while getting the Auth Code afterwards. Your currently domain registrar will have to give it to you by law.
  3. Click the Transfer button besides the text area. You will see the status of your domain is “OK to Transfer”.
  4. Click “Add To Cart” button. Then your domain transfer is added into shopping cart. You can view your shopping cart items by clicking the shopping cart link/button at the top right corner of the web page.
  5. Click “Checkout” button in the shopping cart popup. You will be redirected to Login page. If you are already our customer, ignore the Signup steps.
  6. Click “Account Signup” button on Login page, you can create an account  there.
  7. After you filling the basic signup information, you will be logged in to our management console.
  8. To continue with your first shopping, you need to provide a bit more details about yourself such as address, etc.
  9. Then you can go to Shopping Cart page via the side menu (top menu in mobile phone).
  10. After confirming the configuration of your domain, you will be redirected to payment page.
  11. After successful payment(credit card, Paypal or prepaid), we will process your order immediately. If we need any extra information from you, we will send you emails.
  12. You probably will be contact by your current domain registrar about this transfer. Just let them know you want to transfer out. There should be no stopping for you. And remember to check the inbox of your email used by your current registrar.

If you have any troubles during the transferring, let us know. Our friendly staff will help you through.

What does domain Auto Renewal mean?

Domain auto renewal is a feature that allows your domain name to be automatically renewed by the system without manually requesting a domain renewal. The auto renewal will be submitted 7 days before the expiry date of the domain name. This option will only work when you have created a Prepaid Credit in your GetYour.iD account with a sufficient fund in the account to renew the domain name. You can enable this option for your domain from your GetYour.iD domain management console.

What are gTLDs, ccTLDs and New gTLDs?

Domain extensions are generally categorised into Global/Generic TLDs (gTLDs), Country Code TLDs (ccTLDs) and recently released new domain extensions TLDs (nTLDs).

Generic TLDs or gTLDs such as .com, .net, .org, .info also called a legacy TLDs.

Country Code TLDs or ccTLDs are domain extensions that are based on the country or region. For example for Indonesia, for Australia, .us for United States, .eu for European Union and etc.

New Domain Extensions or nTLDs are domain extensions with a more memorable, meaningful and specific towards certain keywords and businesses. They were recently released in year 2014 and we will continue to have the new release in stages for the next few years.

What is Trustee Service?

Trustee service is a service provided to people who would like to register certain domain TLDs especially country code TLDs where eligibility requirement and local presence are required in order to successfully register the domain name.

At GetYour.iD, we do provide Trustee service for those who are not eligible and wish to register their domain name in certain extensions or TLDs. We also provide the certificate agreement for every single domain registered using Trustee service to guarantee a full ownership and the right to use the domain name.