Privacy Policy

Thank you for using GetYour.iD's products and services. We wrote this policy to help you understand what information we collect, how we use it, and what choices you have over our use of it.

Your privacy is critically important to us. Hence, we have a few fundamental principles to ensure you have complete confidence to use our products and services.

  • We do not ask for your personal information unless we truly need it.
  • We do not share your personal information with anyone except to comply with the law, develop our products and services. In particular, we are required to pass certain information collected from you to the relevant registry or partner when you register, manage, renew, or transfer a domain name.
  • We do not store your personal information on our servers unless required for the ongoing operation of our services.

Because we are an internet company, some of the terms and concepts below are little technical, but we have tried our best to explain things in a simple and clear way.

Information and Data Collection

We only collect information and data from you if it is necessary and appropriate in order to provide you with our products and services.

When visitors go to our website, we collect information such as browser type, browser language preference, device type, referral website address and Internet Protocol (IP) address. Visitors can always refuse to supply personal data information, with the limitations that it will prevent them from using products and services provided by our website.

When you choose to open an account and use our products and services, it requires us to collect your personal data. The type of data and information includes but not limited to your first name, last name, organisation, postal address, email address, and telephone numbers.

For example, when you sign up for an account at our website, you are required to provide password as an additional information. Those who purchase our products and services are asked to provide financial information such as credit card details and billing address to process the transactions.

Information and Data Usage

We use the information we collect to provide our products and services to you and improve them, and continue to develop new products and services for you.

We use the information we collect to:

  • Create and maintain your account and default settings.
  • Process your orders of products and services with us.
  • Respond to your questions and provide technical support.
  • Send newsletter updates, marketing promotion materials and conduct surveys.
  • Send notifications if in case there is any outage or maintenance.
  • Diagnose problems and make improvements to our website, products and services.

Information and Data Sharing

We only share your personal information to those who need to know the information in order to deliver the products and services available on our website to you.

We partner with a variety of trusted companies to provide products and services such as domain names, hosting, etc.

We do not disclose your personal information to other than limited instances as described below:

  • Our trusted partners, registries and suppliers
    We partner with trusted companies to provide you with the products and services available on our website such as domain names, hosting, etc. For example, we are required to pass on your first name, last name, organisation, postal address, email address, and telephone numbers to the relevant registry when you register, renew, transfer, or update a domain name.
  • Our merchant for payment facilities
    When you purchase products and services through us, we must share your credit card information and billing contact information with our merchant in order to process transactions.
  • Court order or other governmental request
    If we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request to protect the safety, rights, or property of GetYour.iD, third parties, any person or the public at large or to detect, prevent, or otherwise address fraud, security or technical issues.
  • WHOIS Information
    Domain name registrant, admin, billing and technical contacts data are required, by ICANN (Internet Corporation for Assigned Names & Numbers) policy and applicable law, to be complete and correct. This information is published in a publicly searchable database called (WHOIS). Certain TLDs (Top Level Domains) allow the utilization of a Privacy Service to obscure personal information while still complying with applicable laws.

Rights and Choices over Your Personal Information

We are committed to maintain accurate, timely and relevant information about our customers. Our goal is to give you simple and meaningful choices over your personal information stored with us.

You can access and update your personal information through your online account profile settings at any time.

In any case if you wish to terminate your account and no longer use our services, please do not hesitate to contact us on details given at the bottom of this page. We will ask you to verify your identity before we can act on your request.

When we close your account, we will deactivate your account. We will retain archived copies of your information for certain period of time length as required by law or for legitimate business purposes.

Transfer of information overseas

Pursuant to the Australian Privacy Principles we may transfer your personal information we have collected from you to someone other than you in a country other than Australia only if such transfer is permitted by the Australian Privacy Principles. Generally, your personal information will be transferred to a country relevant to where the dispute arises. For example, your personal information may be transferred to the United States where the dispute arises in relation to your registered domain name with us.

Data Security and Storage

The security of your personal data and information is critically important to us. We have security measures in place to attempt to protect against the loss misuse and alteration of your personal information under our control.

Your personal information in the form of hardcopy or softcopy is de-identified and destroyed securely when it is no longer required by us.

We have servers located around the world. We also use third party services such as cloud to serve and transfer information and manage our services, including services that rely on the use of your personal data. Every transfer of information is done through Secure Sockets Layer (SSL) which creates a secure connection using a cryptographic system between client and server over which the information is sent.

Website Cookies

When you visit our website, we will use “cookies” (a small text file sent by your computer each time you visit our website). There are two type of cookies: “session cookies” (that last until you close your browser) and “persistent cookies” (that last until you or your browser manually delete them). For example, we use cookies to remember your preferred language or selected currency on our website.

Website Links

Our website may contain links to other third party websites. When you choose to click and follow the links that will take you out of our website and land to other websites, they may collect your personal information. We are not responsible for the privacy practices on other websites businesses. We encourage you to be aware and to read the privacy policy of their website that may collect your personal data and information.

Changes to Privacy Policy

GetYour.iD in its sole discretion reserves the right to make changes to this Privacy Policy at any time.

Most changes are likely to be minor. However, we encourage you to frequently check this page for any changes to the policy. If the changes are significant, we will provide more prominent notice via email.

The use of our products and services offered by this website before and after any change towards this policy, constitute your understanding and agreement to this policy.

Adherence to This Policy

We take this Privacy Policy and the fundamental principles herein very seriously. We are adhere to this policy and take all steps necessary to ensure that your personal information is secured and it remains secure at all time.

If you have any question or require further information about our privacy policy, please do not hesitate to contact us. Our contact details can be found below. We welcome your feedback.

888 Whitehorse Rd
Box Hill VIC 3128

We also regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up.

Should you wish to read more information on privacy legislation or the Australian Privacy Principles, we recommend that you visit The Office of the Australian Information Commissioner’s website at

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